Becton Dickinson (BD)
The GTS EMEA Senior Technical Support Specialist serves as the primary technical and operational expert for Service Desk operations across the EMEA region, providing advanced leadership and resolving complex support issues. This role ensures consistent, compliant, and customer-focused support while driving operational improvements and mentoring support teams. The position requires strong troubleshooting skills, experience with service management platforms, and the ability to collaborate with global stakeholders to enhance service quality.
Headquarters
Franklin Lakes, New Jersey, United States
Company Size
10001+ employees
Founded
1897
BD is a global medical technology company that aims to advance the world of health by providing innovative medical products, technologies, and solutions. With a focus on improving patient outcomes, BD develops a wide range of healthcare products across various sectors, including medication management, infection prevention, and diagnostics. The company is dedicated to enhancing healthcare delivery through its cutting-edge solutions and services, bringing advanced capabilities to every corner of the world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Becton Dickinson (BD).
9% below the average for this role