Guest Experience Agent | Empiria Group (Season 2026)

Empiria Group(1 month ago)

Fira, GreeceOnsiteFull TimeJunior$72,344 - $97,258 (estimated)Front Office

About this role

A Guest Experience Agent at Empiria Group is responsible for ensuring that guests have a positive experience by providing excellent service and support during their stay. The role focuses on guest satisfaction and creating a welcoming environment within the leisure and travel industry.

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Required Skills

Customer Service
Communication
Hospitality
Problem Solving
Guest Management

About Empiria Group

empiriagroup.gr

Empiria Group is a luxury hospitality company that blends Greek culture with refined elegance to deliver unforgettable stays in Greece. The group operates a curated portfolio of properties across Santorini, Paros, Milos, and the Peloponnese, including standout hotels and collections such as Hommage, Mystique (a Luxury Collection Hotel), Vedema (a Luxury Collection Resort), Nafsika Estate, Istoria (a Design Hotels member), Parīlio, Cosme, and Acron Villas Paros. Its experiences center on immersive, joy-filled stays with an emphasis on exploration, wellness, cuisine, and culture—summarized through invitations like Space for Joy, Space for Exploration, and Space for Opportunities. Guests can book directly through Empiria Group’s site to access its luxury portfolio and bespoke hospitality.

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