Onefinestay
The Guest Experience Coordinator serves as the primary point of contact for guests throughout their pre-stay, in-stay, and post-stay journey, ensuring exceptional service and resolving any issues that arise. The role involves assisting with trip planning, up-selling additional services, and collaborating with internal teams to maintain high guest satisfaction. This position requires strong communication skills, a customer-first mindset, and the ability to work in a fast-paced, 365-day operational environment.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2010
onefinestay is a luxury hospitality company that offers curated private homes for short-term stays, combining the space and privacy of a residence with hotel‑level hospitality. Travelers book vetted, design‑led houses and apartments that come with concierge services, professional housekeeping, and guest support. For homeowners, onefinestay provides managed hosting services including marketing, booking management, and property care. The brand operates in major global cities and is part of Accor’s portfolio of upscale travel offerings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Onefinestay.
19% below the average for this role
Remote Travel Experience Coordinator
Destiny Travel
Remote Travel Experience Coordinator
Destiny Travel
Remote Travel Experience Coordinator
Destiny Travel
Remote Travel Experience Coordinator
Destiny Travel
GEM (Guest Experience Maker)
InterContinental Perth
GEM (Guest Experience Maker)
InterContinental Perth