Guest Experience Manager - Chatswood Chase
Shell Energy Operations Pty Ltd(14 days ago)
About this role
The Guest Experience Manager at Vicinity leads the customer service team at the Chatswood Chase centre, focusing on developing strategies that enhance the customer experience and promote the centre's premium brand. The role involves managing staff, implementing customer service initiatives, maintaining retailer relationships, and ensuring operational excellence to deliver high-quality service standards.
Required Skills
- Customer Service
- Team Management
- Relationship Building
- Communication
- Problem Solving
- Leadership
- Operations Management
- Stakeholder Engagement
- Customer Experience
- Microsoft Office
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