Guest Experience Manager - Four Seasons Hotel Madinah (Saudi National)
Four Seasons Hotels and Resorts(23 days ago)
About this role
A Guest Experience Manager at Four Seasons Hotel Madinah is responsible for ensuring the highest level of guest satisfaction by overseeing the Guest Experience team and enhancing the guest journey from arrival to departure. The role supports a luxury, culturally significant property near the Prophet’s Mosque and emphasizes delivering memorable, high-touch service through collaboration across hotel departments.
Required Skills
- Guest Services
- Team Leadership
- Customer Satisfaction
- Complaint Resolution
- Interdepartmental Coordination
- Staff Training
- Operations Management
- VIP Service
- Microsoft Office
- Hotel Software
Qualifications
- Bachelor's Degree
- High School Diploma
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
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