Guest Experience Supervisor | Vedema, a Luxury Collection Resort (Season 2026)

Empiria Group(3 months ago)

Fira, GreeceOnsiteFull TimeMedior$75,845 - $103,103 (estimated)Front Office

About this role

The Guest Experience Supervisor at Vedema, a Luxury Collection Resort, oversees the guest service operations within the Front Office department. They ensure high standards of guest satisfaction and coordinate team efforts to deliver a luxurious experience. The role focuses on maintaining the resort's reputation for exceptional service in the leisure, travel, and tourism industry.

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Required Skills

Guest Service
Customer Satisfaction
Team Leadership
Communication
Problem Solving

About Empiria Group

empiriagroup.gr

Empiria Group is a luxury hospitality company that blends Greek culture with refined elegance to deliver unforgettable stays in Greece. The group operates a curated portfolio of properties across Santorini, Paros, Milos, and the Peloponnese, including standout hotels and collections such as Hommage, Mystique (a Luxury Collection Hotel), Vedema (a Luxury Collection Resort), Nafsika Estate, Istoria (a Design Hotels member), Parīlio, Cosme, and Acron Villas Paros. Its experiences center on immersive, joy-filled stays with an emphasis on exploration, wellness, cuisine, and culture—summarized through invitations like Space for Joy, Space for Exploration, and Space for Opportunities. Guests can book directly through Empiria Group’s site to access its luxury portfolio and bespoke hospitality.

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