Guest Relation Officer - Japanese Native | Delonix Hotel Karawang

AYANA Hospitality(1 year ago)

West Karawang, IndonesiaOnsiteFull TimeJunior$32,310 - $44,492 (estimated)Guest Services

About this role

A Guest Relations / Front Desk Associate at a hotel is a guest-facing role focused on coordinating arrivals and check-ins, ensuring guest satisfaction, and maintaining accurate guest information. The position supports VIP attention and collaborates closely with management to uphold service standards. It requires familiarity with property management systems and hospitality protocols.

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Required Skills

Guest Relations
Check-In
PMS Operation
VIP Service
Customer Service
Communication
Database Maintenance
Amenity Inspection

Qualifications

Degree in Hospitality Management

About AYANA Hospitality

ayana.com

AYANA Hotels is a luxury hotel brand with a growing presence in Indonesia, featuring stunning locations in Bali, Jakarta, and Komodo. Known for its premium accommodations and exceptional service, AYANA offers a range of facilities including multiple dining options, serene pools, and wellness experiences tailored for relaxation. The brand emphasizes a harmonious blend of traditional Balinese culture and modern elegance, making it an ideal destination for travelers seeking tranquility and luxury. Whether for couples, families, or friends, AYANA Hotels provides an enchanting escape with picturesque views and unique experiences.