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© All Rights Reserved. ApplyBlast.com
Accor
The Guest Relations Agent at Fairmont Hanoi will be the primary point of contact for guests, ensuring warm, personalized, and seamless experiences from arrival to departure, with special attention to VIPs and repeat guests. The role involves handling guest communications, coordinating with multiple hotel departments, and maintaining detailed guest records using Opera PMS.
Headquarters
Issy-Les-Moulineaux, Île-De-France, France
Company Size
10001+ employees
Founded
1967
Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,800 hotels and resorts. The company also operates around 10,000 bars & restaurants, alongside wellness facilities and flexible workspaces for leisure and business travelers. Accor delivers a broad portfolio of 45+ brands and services designed to meet diverse guest needs and experiences worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Accor.
Accor didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role