Guest Relations & Experience Supervisor
Aero(11 days ago)
About this role
The Guest Relations and Experience Supervisor at Aero leads the Concierge team across sales, operations, and overnight/admin functions to uphold Aero’s premium travel experience. The role supports service excellence, guest relationship continuity, and alignment with the company’s strategic goals.
Required Skills
- Leadership
- Coaching
- Communication
- Sales
- Escalation
- Operations
- Training
- CRM
- Problem Solving
- Empathy
About Aero
aero.comSucuri is a website security company that provides a cloud‑based Website Firewall (WAF) and related protection services for websites and web applications. Their offerings include malware scanning and cleanup, continuous monitoring, intrusion detection, and DDoS mitigation to prevent attacks and remove compromises. Sucuri’s platform is used by site owners, agencies, and managed service providers to handle incident response, blacklist removal, and ongoing hardening across common CMSs. It’s delivered as a SaaS layer that sits in front of sites to block threats before they reach origin servers while offering customer support and remediation services.
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