InterContinental Perth
The Guest Relations Representative provides a premium check-in and check-out experience for VIP and special key guests, ensuring superior service and value that distinguishes the InterContinental brand. This role involves identifying VIPs in advance, coordinating special amenities and guest requests, and delivering personalized information about hotel services and local attractions. The position requires addressing guest complaints with appropriate service recovery to ensure total satisfaction while maintaining a warm and sophisticated environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for InterContinental Perth.
20% below the average for this role