Guest Service Agent - Full Time
Sonesta Hotels(1 month ago)
Laguna Hills, CAOnsiteFull TimeJunior$36,000 - $38,000Front Desk / Guest Services
Apply NowAbout this role
The Guest Services Agent provides the first point of contact for hotel guests, representing the brand and supporting front desk operations during assigned shifts. The role supports the Operations Manager and helps ensure positive guest experiences through check-in/out and maintaining front desk systems. This position also supports hotel revenue initiatives and guest relations.
Required Skills
- Customer Service
- Cash Handling
- Reservation Management
- Front Desk
- Phone Etiquette
- Upselling
- Opera Systems
- Microsoft Office
- Communication
- Teamwork
+2 more
Qualifications
- High School Diploma
- ServSafe
- TIPS
- Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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