Guest Service Agent - PT
HRI Hospitality(2 months ago)
About this role
A Guest Service Agent at HRI Hospitality is an entry-level front office role representing the hotel to guests across a portfolio of brands and locations. The position supports the property's service delivery and guest experience through onsite shift work. The role requires flexibility for weekends, holidays, and overnight shifts and contributes to overall guest satisfaction and brand standards.
Required Skills
- Customer Service
- Cashiering
- Check-In/Out
- Reservations
- Telephone Etiquette
- Conflict Resolution
- Communication
- Multitasking
- Front Desk Systems
- Hotel Operations
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