Guest Service Agent
Sonesta Hotels(1 month ago)
Los Angeles, CAOnsitePart TimeJunior$50,400 - $56,000Front Desk / Operations
Apply NowAbout this role
The Guest Services Agent at Sonesta is the primary front desk representative responsible for welcoming guests, managing check-ins/outs, and handling front desk technology and in-house guest relations during their shift. The role supports the Operations Manager and represents the brand to all arriving guests, ensuring a positive first impression and smooth guest experience.
Required Skills
- Guest Relations
- Front Desk
- Cash Handling
- Reservation Systems
- Customer Service
- Upselling
- Phone Etiquette
- Microsoft Office
- Opera
- Problem Solving
+2 more
Qualifications
- High School Diploma
- ServSafe
- TIPS
- Valid Driver’s License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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