Guest Service Agent
Sonesta Hotels(1 month ago)
Columbus, OHOnsiteFull TimeJunior$42,124 - $57,200 (estimated)Front Desk
Apply NowAbout this role
A Guest Services Agent at Sonesta serves as the hotel's front-line representative, welcoming guests and representing the brand as they enter. The role supports the Operations Manager and acts as the primary point person for front desk technology and in-house guest relations during assigned shifts, contributing to the hotel's overall mission and performance.
Required Skills
- Guest Relations
- Cash Handling
- Reservations
- Upselling
- Phone Etiquette
- Customer Service
- Communication
- Opera
- Microsoft Office
- Problem Solving
+1 more
Qualifications
- High School Diploma or Equivalent
- ServSafe
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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