Hotel Front Desk Agent (3pm-11pm)

Tru by Hilton McKinney(11 months ago)

McKinney, TXOnsitePart TimeJunior$33,574 - $48,401 (estimated)Front Desk / Guest Services

About this role

A Front Desk Agent position at Tru by Hilton in McKinney, TX serving as the hotel's primary guest-facing role. The role is entry-level, available full-time or part-time, and involves working variable shifts including nights, weekends, and holidays. The position supports overall hotel operations and guest satisfaction.

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Required Skills

Guest Service
Reservations
Cash Handling
Upselling
Communication
Organization
Phone Etiquette
Reservation Software
Complaint Resolution
Housekeeping Support

Qualifications

High School Diploma
GED Equivalent
Hilton PEP (Preferred)
Degree in Hotel Management (Preferred)

About Tru by Hilton McKinney

hilton.com

Hilton is a global hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded in 1919, it operates multiple brands across different market segments, catering to both leisure and business travelers. Hilton is renowned for its commitment to customer service and innovation in the hospitality industry, offering perks like the Hilton Honors loyalty program which provides members with exclusive benefits. With a presence in cities around the world, Hilton continues to expand its reach and enhance guest experiences.