Sonesta Hotels

Guest Service Agent

Sonesta Hotels(19 days ago)

Cambridge, MAOnsiteFull TimeMedior$25,000 - $27,500Front Desk / Guest Services
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About this role

The Guest Services Agent at Sonesta International Hotels is responsible for delivering exceptional guest service, managing front desk operations, and ensuring guest satisfaction during their stay. They serve as a main point of contact for guests, assist with reservations, and handle various customer service tasks to support the hotel's operations.

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Required Skills

  • Customer Service
  • Reservation
  • Cash Handling
  • Communication
  • Multilingual
  • Opera Systems
  • Microsoft Office
  • Problem Solving
  • Organization
  • Hospitality
Sonesta Hotels

About Sonesta Hotels

sonesta.com

Book a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.

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