Guest Service Lead
Nashville Zoo(8 days ago)
About this role
The Guest Service Lead at Nashville Zoo oversees daily operations of ticketing, memberships, and guest services, ensuring smooth functioning and excellent guest relations. They supervise staff, manage financial procedures, and ensure effective use of ticketing systems. The role is customer-focused and involves working during peak hours, including weekends and evenings.
Required Skills
- Supervision
- Customer Service
- Cash Handling
- Ticketing Systems
- Communication
- Organization
- Hospitality
- Accounting
- Retail
- Teamwork
About Nashville Zoo
nashvillezoo.orgNashville Zoo at Grassmere is a family-focused zoological park in Nashville, TN, situated on the historic Grassmere estate and featuring a diverse collection of animals and immersive exhibits. The zoo offers daily events, educational programs, animal encounters, and seasonal activities designed for visitors of all ages. Open regularly (typically 9:00 AM–4:00 PM), it provides memberships, special events, and online giving options while emphasizing wildlife conservation, education, and community engagement.
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