Guest Service Supervisor

The Guest Service Supervisor at Radio Hotel NYC leads the front desk team, ensuring effective collaboration and teamwork while managing staffing, scheduling, and expense management. This role involves training staff on standard operating procedures, assisting with performance monitoring, and handling daily front desk tasks such as cash drawer balancing and credit card reconciliation. The position requires a high level of professionalism, clear communication, and a passion for customer service in a fast-paced environment.