Guest Service Unit Concierge
Clinical Careers Page(1 day ago)
About this role
The Unit Concierge at Lehigh Valley Health Network enhances patient experience by providing exceptional customer service, acting as a bridge between clinical staff and patients, and ensuring a comfortable environment. The role emphasizes professionalism, empathy, and effective communication to support a positive hospital stay.
Required Skills
- Customer Service
- Communication
- Empathy
- Multitasking
- Organization
- Teamwork
- Patient Needs
- Wayfinding
- Hospital Environment
About Clinical Careers Page
lvhn.orgLehigh Valley Health Network (LVHN) is a not‑for‑profit, integrated medical organization that provides comprehensive health care services to the Lehigh Valley and surrounding regions. LVHN operates hospitals, outpatient and urgent care centers, primary care and specialty practices, and offers advanced programs in areas such as cardiology, oncology, and behavioral health, alongside telehealth and rehabilitation services. The system combines clinical care with research, medical education, and community health initiatives to improve population health across its service area. Patients and partners rely on LVHN for coordinated, patient‑centered care and regional clinical expertise.
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