Guest Services Representative (Concierge)
ClinchTalent / Error / 404(1 month ago)
About this role
A Guest Services Representative at the Medical University Hospital Authority is a patient-facing team member based in inpatient and outpatient concierge and information areas. The role reports to the Manager of Guest Services and contributes to the overall guest experience within the hospital. The position is focused on supporting patients, families, visitors, and clinical teams in a hospital setting.
Required Skills
- Customer Service
- Wayfinding
- Patient Liaison
- Communication
- Accommodation Coordination
- Teamwork
- Physical Stamina
- Multitasking
Qualifications
- High School Diploma or Equivalent
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