Guest Services Agent

The Guest Services Agent at Hyatt Vacation Club assists owners and guests by facilitating check-ins, providing information on property amenities and local activities, and addressing inquiries or concerns to ensure a memorable vacation experience. This role involves proactive guest engagement, resolving issues through interdepartmental coordination, and maintaining high standards of hospitality and professionalism. The position requires physical stamina for tasks such as lifting items and standing for extended periods, along with flexibility to work various shifts including weekends and holidays.