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Guest Services Agent at HRI Hospitality - ApplyBlast

Guest Services Agent

HRI Hospitality

19 days ago

3.6 on Glassdoor

Nashville, Tennessee, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Guest Services Agent at Tempo by Hilton Nashville Downtown delivers excellent customer service by welcoming guests and managing check-in and check-out processes. This role ensures a positive stay experience by promptly responding to guest needs and inquiries in a dynamic urban setting. The position supports both business and leisure travelers within a modern, lifestyle-focused hotel environment.

Responsibilities

Greet and register guests efficiently during check-in and check-out processes
Respond promptly to guest inquiries, requests, and concerns
Handle payments, room assignments, and reservation changes accurately

Skills

About HRI Hospitality

hrihospitality.com

Headquarters

New Orleans, Louisiana, United States

Company Size

1001-5000 employees

Founded

1982

View Profile

HRI Hospitality is an internally managed, fully integrated owner, operator and developer of premium branded hotels and upscale apartments in top urban markets. The company offers hotel ownership and management for multiple third-party owners, with development, architecture, construction management and FF&E procurement support through its resources, including its parent company, HRI Properties. It manages a diverse portfolio of hotels and mixed-use properties across major U.S. markets and partners with leading full- and focused-service brands.