Guest Services Associate

The Guest Services Associates (GSAs) serve as the first point of contact for guests at a rustic Montana resort, handling front desk operations to ensure a relaxing and rejuvenating experience. Responsibilities include managing reservations, assisting with check-ins and check-outs, processing payments, and maintaining accurate records of room availability and guest accounts. This fast-paced role requires strong communication skills and the ability to multitask while answering phones and interacting with guests both in person and over the computer.