Guest Services Attendant

A Guest Services Agent at Four Seasons Hotel New York Downtown supports global guests with luxury hospitality, handling check-ins, check-outs, billing, and personalized service to ensure exceptional experiences. The role involves managing front desk operations, coordinating with teams like concierge, and resolving guest inquiries while adhering to strict service standards. Reporting to the Front Office Manager, this position is vital to maintaining the hotel's five-star reputation and fostering client relationships.