Guest Services Executive (Front Office / Concierge)
Mandarin Oriental Hotel Group(1 month ago)
About this role
A Guest Services Executive (Front Office/Concierge) at Mandarin Oriental, Singapore supports guest interactions within the Rooms department, ensuring exceptional luxury service and guest satisfaction at a flagship Marina Bay property. The role reports to the Front Office Manager and represents the Mandarin Oriental brand in delivering high-quality experiences. It emphasizes maintaining hotel standards and contributing to a welcoming, upscale guest environment.
Required Skills
- Guest Service
- Room Control
- Cashiering
- Concierge
- Communication
- Interpersonal Skills
- Complaint Handling
- VIP Check In
- Group Coordination
- Briefing
Qualifications
- Diploma in Business
- Diploma in Hospitality
- Diploma in Tourism
- Diploma in Hotel Management
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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