Guest Services Officer
Mandarin Oriental Hotel Group(4 months ago)
About this role
A Guest Services Officer at Mandarin Oriental, Hong Kong is a front-line member of the Rooms Division delivering the hotel’s luxury guest experience. The role sits within the Front Office team and supports the property’s high standards of service and hospitality. It represents the hotel in guest-facing interactions and contributes to overall guest satisfaction and the brand reputation.
Required Skills
- Check-In
- Check-Out
- Room Orientation
- Lobby Patrol
- Guest Service
- Database Entry
- Room Assignment
- Communication
- Organization
- Computer Literacy
+2 more
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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