Carilion Clinic

Guest Services Representative Emergency Department

Carilion Clinic(1 month ago)

Roanoke, VAOnsiteFull TimeJunior$43,366 - $59,020 (estimated)Emergency Department
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About this role

A Guest Services Representative in the Emergency Department serves as the facility's front-line point of contact for patients and visitors, focused on ensuring a positive and efficient patient experience. The role supports facility operations and hospitality services while coordinating with clinical and administrative teams.

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Required Skills

  • Customer Service
  • Patient Registration
  • Epic
  • Teletracking
  • De-escalation
  • Volunteer Management
  • Notary Services
  • Communication
  • Typing

Qualifications

  • High School Diploma or GED

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