Guest Services Supervisor
HRI Hospitality(3 months ago)
About this role
The Guest Services Supervisor at Hilton Garden Inn Dana Point oversees the front office and guest services operations, ensuring service and brand standards are upheld. The role is focused on supervising front desk staff, supporting the Guest Services Manager, and maintaining a welcoming guest experience for a beachside hotel.
Required Skills
- Guest Service
- Customer Service
- Check-In
- Check-Out
- Reservations
- Complaint Resolution
- Training
- Inventory Control
- Communication
- Front Desk
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