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Head: Driver Experience and Future of Work at Takealot Group - ApplyBlast

Head: Driver Experience and Future of Work

Takealot Group

2 days ago

Cape Town, Western Cape, South Africa

Onsite

Full Time

Director

0 applicants

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About this role

The Head: Driver Experience and Future of Work role at Takealot Group focuses on shaping the strategic experience, working conditions, and wellbeing of independent delivery drivers across the company's ecosystem. This position develops a comprehensive driver value proposition that balances flexibility with fair economic opportunities, safety, and social protection. The role involves building structured driver voice mechanisms, analyzing driver economics, and leading initiatives to improve driver safety, development, and overall wellbeing. It also translates driver insights into systemic improvements and public policy recommendations to strengthen the company's leadership in platform-enabled work.

Responsibilities

Develop Group-wide Driver Experience and Future of Work strategy
Build structured architecture for driver voice and social dialogue
Lead strategic driver-safety agenda and wellbeing initiatives

Skills

About Takealot Group

takealotgroup.com

Company Size

1-10 employees

Founded

2021

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Takealot Group is South Africa's largest customer-centric e-commerce company, driven by people and powered by technology. Its portfolio of brands includes Takealot.com (general online marketplace), Mr D (on-demand delivery), Superbalist.com (fashion and homeware), and TFS. The group aims to change lives in South Africa for the better through e-commerce, serving as the leading online shopping destination on the African continent.