Head, Fraud Management Section

The Head of Fraud Management Section is responsible for overseeing the entire Fraud Management Unit at Metrobank Card Corporation, ensuring the efficient processing of fraud detection, investigation, and administrative functions. This role involves maximizing the Falcon fraud management tool, implementing business continuity plans, and managing fraud write-offs and recovery processes. The position requires leading teams to prevent financial losses, maintain compliance with scheme requirements, and continuously improve fraud prevention strategies.