Head of Avast Retention
NortonLifeLock Ireland Limited(26 days ago)
About this role
A senior leadership role responsible for driving subscription renewal and reducing churn across Avast/AVG freemium users, owning retention efforts for tens of millions of subscribers. The Head of Retention reports to the VP of Customer Success Management and will be based in Prague or Remote EU, focusing on maximizing customer lifetime value and recurring revenue.
Required Skills
- Retention Optimization
- Lifecycle Marketing
- Subscription Management
- Churn Modeling
- Predictive Modeling
- Experimentation
- A/B Testing
- Data Analysis
- AI/ML
- Team Leadership
+1 more
Qualifications
- MBA or Advanced Degree
About NortonLifeLock Ireland Limited
norton.comNorton is a cybersecurity company renowned for its antivirus and online security solutions, trusted by millions around the globe. It offers advanced protection services, including privacy tools and identity theft protection, along with its innovative Genie AI Scam Detection technology designed to combat sophisticated online threats. Norton's comprehensive range of security plans caters to both individual users and businesses, emphasizing user-friendly features and strong online safety measures.
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