Head of Claims & Benefits Operations

State of Indiana

1 month ago

2.1 on Glassdoor

Cleveland, OH

Onsite

Full Time

Senior

0 applicants

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About this role

The Head of Claims & Benefits Operations is responsible for leading enterprise-wide claims and benefits service execution, ensuring operational excellence, modernization, and a unified experience for beneficiaries. This executive manages a large, complex organization handling significant claims payments, driving strategic initiatives, and fostering a customer-first service culture.

Skills

Qualifications

Bachelor’s degree in Business, Finance, Economics, or related field10+ years of experience in large, multi-functional operations within Financial Services or InsuranceExperience with transformation and modernization initiatives

About State of Indiana

in.gov

IN.gov is the official web portal of the State of Indiana, providing a central access point for residents, businesses, and visitors to government services and information. The site aggregates agency pages, news and alerts, online services (taxes, licensing, benefits, public records), and resources for businesses and workforce development. It aims to streamline citizen interactions with state government, improve transparency, and provide easy access to forms, contacts, and e-government tools.