Head of Customer Engagement, Firefly Enterprise & GenStudio
Adobe
About this role
As the Head of Customer Engagement at Adobe, you will lead a team of AI Engagement Managers and Program Managers to drive enterprise transformations using AI-powered content services. This role emphasizes innovation, customer-centric strategies, and scaling team capacities to deliver measurable value for strategic customers through new product development and key engagement strategies.
Skills
About Adobe
adobe.comAdobe is a software company that helps people and organizations create, deliver, and optimize digital experiences across creative, marketing, and document workflows. Its flagship Creative Cloud includes apps like Photoshop and Illustrator plus creative AI; Experience Cloud offers marketing, analytics, and content-management tools; and Document Cloud provides PDF, e‑signature, and document workflow solutions. Adobe delivers these capabilities as subscription-based cloud services, APIs, and integrations for individual creators, businesses, and enterprises worldwide.
About Adobe
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$206k – $410k
per year