Head of US Customer Engagement Strategy & Innovation
AbbVie
About this role
The Head of US Customer Engagement Strategy and Innovation leads AbbVie’s LOOP transformation, an AI-enabled customer omnichannel engagement model. This role involves designing, governing, and scaling LOOP business models to drive measurable improvements in customer engagement and patient impact.
Skills
Qualifications
About AbbVie
abbvie.frAbbVie is a biopharmaceutical company that develops and markets prescription medicines in areas including immunology, oncology, neuroscience, eye care, and aesthetics. It is the French website of AbbVie, the global pharmaceutical company formed as a spin-off from Abbott Laboratories.
About AbbVie
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$210k – $306k
per year
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