Head of Customer Experience
Ankorstore
About this role
The Head of Customer Experience at Ankorstore leads the customer experience department, ensuring seamless and efficient support for brands and retailers while driving transformation through AI and process innovation. The role involves strategic direction, team leadership, and representing customer needs at the executive level.
Skills
About Ankorstore
ankorstore.comAnkorstore is a wholesale marketplace that connects independent brands with retailers, helping shops discover, stock, and sell unique products across fashion, beauty, home, and lifestyle. The platform digitizes catalogs and orders, offering transparent pricing, flexible payment terms, and streamlined logistics to simplify wholesale buying and replenishment. Brands gain exposure to a curated network of retailers and data-driven tools to grow their wholesale business, while retailers access a diverse catalog with easy reordering and reliable delivery. With a focus on community, sustainability, and regional support, Ankorstore enables global reach for small brands and local stores alike.
About Ankorstore
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ankorstore.
Salary
$191k – $271k
per year