Head of Customer Experience
GOV.UK
About this role
Head of Customer Experience at IG Group leads global customer service strategy and transformation, focusing on digital, human, and automated channels to deliver exceptional customer experiences. The role involves strategic leadership, change management, and cross-functional collaboration to enhance customer satisfaction and commercial growth.
Skills
Qualifications
About GOV.UK
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
Recent company news
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14 hours ago
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About GOV.UK
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GOV.UK.
Salary
$113k – $167k
per year
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