Head of Customer Lifecycle Management
Commonwealth of Massachusetts
About this role
Wärtsilä is seeking a Head of Customer Lifecycle Management to lead their customer relations and retention efforts, focusing on ensuring customer satisfaction, managing key account relationships, and driving strategies to enhance operational responsibilities and revenue. The role involves leadership, strategic planning, and cross-functional collaboration in a global maritime technology company committed to sustainability and innovation.
Skills
About Commonwealth of Massachusetts
mass.govMass.gov is the official website of the Commonwealth of Massachusetts that centralizes information, services, and resources from state agencies for residents, businesses, and visitors. It provides news and emergency alerts plus online transactions and tools—such as forms, licenses, benefits, permits, and program guidance—covering health, education, transportation, taxes, and more. The site emphasizes accessibility and cross‑browser support to help users find agency content and complete tasks online. It’s maintained by the Massachusetts state government to deliver up‑to‑date public information and digital services.
About Commonwealth of Massachusetts
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Commonwealth of Massachusetts.
Salary
$75k – $115k
per year