Head of Customer Support
Whitecollars
About this role
The company is seeking a Head of Customer Support to lead, design, and scale a global SaaS support function. The role involves developing support systems, implementing automation and AI tools, and working cross-functionally to improve customer service and efficiency.
Skills
Qualifications
About Whitecollars
whitecollars.netWhitecollars is an HR and recruiting firm that helps businesses grow by recruiting, selecting and motivating the right people. They provide recruitment, selection and broader HR solutions designed to make hiring more efficient—promising up to 70% reduction in recruiting expenses. Whitecollars positions itself as a partner for companies competing in tight markets, focusing on talent sourcing, selection and retention strategies. Contact: info@whitecollars.net (Twitter: @Whitecollarshrm).
About Whitecollars
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$130k – $170k
per year