Head of D2C Onsite Experience & Loyalty
Samsung Research America(1 month ago)
About this role
The Head of Onsite Experience at Samsung Electronics Europe is a senior leader responsible for defining the vision for the Direct-to-Consumer (D2C) onsite customer journey across Europe, focusing on creating a premium and personalised shopping experience. The role drives D2C growth and customer lifetime value by aligning cross-market stakeholders, agencies, and senior leadership around a unified onsite strategy and digital transformation agenda.
Required Skills
- Conversion Optimization
- A/B Testing
- UX Optimization
- Personalisation
- Data Analysis
- Stakeholder Management
- Project Management
- Process Optimisation
- Team Leadership
- Adobe Target
+4 more
About Samsung Research America
samsung.comSamsung is a global technology company that designs and sells consumer electronics, mobile devices, TVs, home appliances, and related services. In the U.S. it offers Galaxy smartphones and tablets, QLED/OLED and smart TVs, laptops and monitors, plus connected home appliances and IoT integration via SmartThings. Samsung pairs hardware innovation (displays, camera and chipset technology) with software and services to deliver integrated experiences across devices. It sells direct-to-consumer through its website and retail partners while also supplying components and enterprise solutions to industry customers.
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