Sunrise Communications AG

Head of Frontline Support 80-100%

Sunrise Communications AG

23 days ago
Zurich, Switzerland
Onsite
Full Time
Senior
0 applicants
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Sunrise Communications AG
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About this role

The Head of Frontline Support at Sunrise leads training, operational communication, and readiness initiatives for frontline teams, focusing on transforming customer service delivery through innovative tools, AI, and cross-channel execution. The role directly influences service quality, customer satisfaction, and operational efficiency in a dynamic, multinational environment.

Skills

Qualifications

University Degree in Business, Communications, or Digital ManagementLeadership CertificationChange Management Certification
Sunrise Communications AG

About Sunrise Communications AG

sunrise.ch

Willkommen bei Sunrise! • Mobile mit 5G • Internet mit bis zu 10 Gbit/s • TV & Entertainment ➔ Jetzt entdecken und von attraktiven Rabatten profitieren!

About Sunrise Communications AG

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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