Head of Global IT Service Management & Support 1
City of Miami
About this role
Ambu is seeking a senior leader to transform and oversee their global IT service landscape, ensuring delivery of modern, stable, and user-centric IT services aligned with strategic growth and digital transformation goals. The role involves developing ITSM strategies, leading global support teams, and driving process maturity and automation.
Skills
About City of Miami
miami.govThe City of Miami's official website (miami.gov) is the municipal portal for residents, businesses, and visitors to access government services, news, and city information. It centralizes resources such as department directories, elected officials and public meeting agendas, permitting and licensing, online forms and payments, maps, and public records. The site also publishes announcements, ordinances, and information on utilities, public safety, transportation, and community programs to support civic engagement. Designed for broad accessibility, it streamlines interactions with City of Miami government and services.
About City of Miami
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$120k – $163k
per year