Head of Operations

Ekumen(1 month ago)

RemoteFull TimeDirector$169,902 - $226,325 (estimated)Other

About this role

The Head of Operations at Ekumen is responsible for leading business support functions, including People & Culture, Marketing, Sales Operations, and IT, ensuring alignment with company strategy. This role involves overseeing strategy execution, defining and tracking operational KPIs, managing budgets, and fostering collaboration between C-level executives and operational teams. The candidate will translate high-level business goals into actionable plans while building strong teams and promoting innovation and technical excellence across the organization.

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Required Skills

Leadership
Operations Management
Strategic Planning
KPI Management
Financial Management
Team Development
Process Improvement
Communication Skills
People Management
Collaboration

+5 more

Qualifications

University degree in Business Administration, Industrial Engineering, or a related field
MBA or postgraduate studies (a plus)
5+ years of experience as a Director of Operations, Chief of Staff, or similar senior role
3+ years of experience in a formal people management position
Fluency in English and Spanish (spoken and written)

About Ekumen

www.ekumenlabs.com

Ekumen is a global engineering boutique that specializes in robotics software consulting and development, with over 13 years of experience in delivering innovative solutions. The company partners with clients across the Americas and Europe, offering expert remote engineers for both short- and long-term projects. With a focus on robotics and extended reality, Ekumen supports various stages of software development, from drivers to integration with complex systems. Their dedication to quality has garnered trust from over 50 clients worldwide, leading to the successful delivery of more than 90 projects.