Head of Product, Korea
Sendbird(12 days ago)
About this role
Head of Product, Korea leading Sendbird’s AI Agent for Customer Service product line from the Seoul office, reporting to the CPO. This senior leadership role owns global product strategy and roadmap for an enterprise-grade AI agent platform used by large B2C customers. The role requires bilingual (Korean/English) operation across regional and global teams and responsibility for scaling product and teams.
Required Skills
- Product Strategy
- Roadmapping
- AI Agents
- Agentic Innovation
- Trust Safety
- Observability
- Governance
- Deployment
- Monitoring
- Team Leadership
+5 more
About Sendbird
sendbird.comSendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).
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