Technical Support Engineer

Sendbird(1 day ago)

RemoteFull TimeMedior$50,000 - $70,000Customer Support

About this role

Sendbird has transitioned to an AI-first customer experience platform, focusing on building AI that makes customers feel understood and cared for. The company is in a critical phase of reinvention, leveraging a decade of conversation data integrated with cutting-edge AI technology.

View Original Listing

Required Skills

AI Tools
Debugging
APIs
Customer Support
SaaS
Web Technologies
Troubleshooting
Technical Support
Script Writing
Internal Tools

About Sendbird

sendbird.com

Sendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).

View more jobs at Sendbird →