Head of Service Intelligence
Roche(2 months ago)
About this role
The Service Intelligence Leader at Roche leads the Roche Support Network’s Service Intelligence function, serving as the strategic bridge between data, people, and performance to enable data-informed decisions across the enterprise. The role partners with global diagnostics stakeholders to align service analytics with Roche’s worldwide frameworks and advance data maturity to support service delivery excellence.
Required Skills
- Data Strategy
- Data Architecture
- Predictive Analytics
- Salesforce FSM
- SAP
- Tableau
- Power BI
- Data Governance
- BI Development
- Team Leadership
+2 more
Qualifications
- Bachelor's Degree
- Master's Degree
- Lean Six Sigma Green Belt
- Lean Six Sigma Black Belt
- Project Management Certification
About Roche
roche.comAs a pioneer in healthcare, we have been committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally.
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