Senior Service Desk Support
Entrata
About this role
Entrata is seeking a Senior Service Desk Support Technician to provide technical assistance to employees, supporting hardware, software, and network issues with a customer-centric approach. The role involves configuring systems, resolving technical problems, and contributing to process improvements within a diverse and inclusive workplace.
Skills
About Entrata
entrata.comEntrata is a web-based property management software platform that centralizes property data and automates workflows for multifamily and rental property owners, managers, and teams. Its suite includes leasing and resident portals, accounting and budgeting, facilities and utility management, payment processing, marketing/CRM, and analytics/BI, plus AI and automation features. Entrata emphasizes an integrated ecosystem and marketplace of connected services to streamline operations and improve resident experience. The company offers demos and sales support for organizations seeking an end-to-end property management solution.
Recent company news
BloombergEntrata Is Said to Work With Goldman Sachs, JPMorgan on IPO
1 month ago
PR NewswireEntrata Co-founder Johnny Hanna Joins Beagle as President to Drive Expansion
Aug 6, 2025
Yield PROWith cash infusion, Entrata pursues AI opportunities
Jul 14, 2025
Investing.comEntrata works with Goldman Sachs, JPMorgan on planned IPO - Bloomberg
1 month ago
WeilWeil Advises Blackstone on Investment in Entrata
May 15, 2025
About Entrata
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Entrata.
Salary
$115k – $156k
per year