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Healthcare Advocate at Granted - ApplyBlast

Healthcare Advocate

Granted

21 days ago

2.8 on Glassdoor

New York City, New York, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

This role serves as the domain authority for Granted's AI-native patient financial OS, focusing on lowering healthcare costs and reducing administrative stress for consumers. The position bridges Product and Customer Experience teams to develop bill-lowering rules, ensure advocacy quality, and train the Healthcare Advocate team. It involves reviewing bills, managing escalations, and partnering with product to refine AI-driven billing tools.

Responsibilities

Review uploaded bills and determine if they are lowerable with confidence
Own negotiation quality and run weekly QA on advocate and AI-agent casework
Build playbooks and training programs to scale healthcare advocate operations

Skills

About Granted

grantedhealth.com

Headquarters

New York, New York, United States

Company Size

1-10 employees

Founded

2023

View Profile

Granted is an AI-powered healthcare assistant that helps individuals lower their medical bills and maximize their health insurance benefits. The platform reviews bills for errors, secures financial aid, and negotiates discounts, saving customers an average of 70% on medical bills. Granted connects with over 1,300 insurances and patient portals, is free to use, and only charges a 10% success fee when savings are achieved.