[HELLOCONNECT] Customer Care Specialist - UK (Inoza Tower, BGC)

HelloFresh(1 month ago)

Manila, PhilippinesOnsiteFull TimeJunior$38,536 - $52,735 (estimated)Customer Support

About this role

A Customer Support Representative at HelloConnect serves as the primary point of contact for customers, delivering professional service and expert knowledge of products, features, and subscription services. The role is based in Inoza Tower, BGC and involves working within a collaborative, growth-oriented BPO environment focused on continuous learning and customer satisfaction.

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Required Skills

Customer Service
Product Knowledge
Investigation
Communication
Accuracy
KPI Management
Process Improvement
Policy Expertise

Qualifications

High School Graduate

About HelloFresh

hellofresh.com

HelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.

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