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Helly Hansen eCommerce Operations Manager, NA at Kontoor Brands - ApplyBlast

Helly Hansen eCommerce Operations Manager, NA

Kontoor Brands

3 months ago

3.0 on Glassdoor

Denver, CO

Onsite

Full Time

Senior

0 applicants

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About this role

The eCommerce Operations Manager at Helly Hansen drives operational excellence for the North American business by overseeing logistics, payments, shipping, fulfillment, fraud management, and returns. This role collaborates with Digital, Finance, IT, and Customer Care teams to optimize backend processes, lead ERP migrations, and ensure a seamless post-purchase customer experience. The position requires balancing strategic planning with hands-on execution to support long-term business growth and scalability.

Responsibilities

Lead operational strategies for fulfillment, payments, and returns management
Optimize backend processes and identify operational bottlenecks
Partner with IT and Finance for ERP migrations and system implementations
Develop and maintain operational dashboards to monitor business performance
Serve as the subject matter expert for eCommerce systems and integrations

Skills

Qualifications

Bachelor's degree in eCommerce, operations, or related field

About Kontoor Brands

kontoorbrands.com

Headquarters

Greensboro, North Carolina, United States

Company Size

10001+ employees

Founded

2019

View Profile

Kontoor Brands, Inc. (NYSE: KTB) is a global apparel company and portfolio owner of three iconic lifestyle, outdoor, and workwear brands: Wrangler®, Lee®, and Helly Hansen®. The company designs and markets a wide range of clothing and gear across casual, denim, and outdoor categories. Kontoor Brands is headquartered in Greensboro, N.C., and is committed to sustainability initiatives alongside its core retail and wholesale operations.