Help Desk Agent
AtkinsRéalis(4 years ago)
About this role
A Customer Service Representative at SNC-Lavalin is the front-line contact for clients within the facility management function, representing the company across phone, email, web and in-person channels. The role supports overall client satisfaction and interaction with internal teams and management to maintain service continuity.
Required Skills
- Customer Service
- Call Center
- Communication
- Microsoft Office
- SAP
- Documentation
- Escalation
- Multitasking
- Teamwork
- Bilingual
Qualifications
- High School Diploma
- GED
About AtkinsRéalis
atkinsrealis.comWe are a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems.
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